Tasmanians can now access state government services on the go with a new mobile app that allows users to renew licences and registrations from their phones.
The myServiceTas app, available on Apple and Android platforms, expands on the web portal launched in April 2024.
More than 192,000 Tasmanians have signed up for myServiceTas accounts since its launch, completing 168,000 vehicle registration renewals and 26,000 licence renewals.
“Online options are a popular choice for many people,” Premier Jeremy Rockliff said.
The app allows users to log in with face recognition, fingerprint or PIN identification.
Digital renewal notices are delivered directly to users’ myServiceTas inbox, with push notifications sent via email or text.
“As the festive season approaches, we all have plenty of things to get done, so download the app and tick another task off your list,” he said.
Service Tasmania Director Andrew Wilford said the app was the most requested feature since the portal launched.
“We know that coming to Service Tas to renew your driver’s licence is not necessarily the most exciting thing you’ll do in your week,” he said.
“We really hope that we can make sure that you can get your government business done with the minimum of fuss.”
Future updates will include temporary upgrade permits for heavy vehicles, connections to Marine and Safety Tasmania for boat licensing and registration and online identity verification for Working with Vulnerable People renewals.
Real estate agent Anita Fitze said using the app to renew her registration was “super easy”.
“Having the face ID to log in securely has been great, and being connected to Apple Pay as well has been super easy to use,” she said.
“Also having all the receipts in one spot for my accountant is a great asset for me to be able to share those things really easily.”
The app complements Service Tasmania’s 27 centres, phone services and website, which remain available for those who prefer in-person or telephone assistance.
