Telstra customers in the Huon Valley are being warned of potential mobile service disruptions over the next few days as the company upgrades its base station at Cannels Hill.
The work, which will begin on Tuesday, is necessary to bring better 4G services to the area and will involve temporary outages or reductions in mobile coverage.
Telstra Regional General Manager Michael Patterson said the upgrades will be completed by Sunday.
“While our crews need to work during daylight for safety, we’ll only be switching off the site when we need to and have it back on as quickly as possible,” he said.
“Where possible we will just be switching off the parts of the tower we are working on, leaving the rest operational.”
“While coverage and capacity will decline during this time, we want to keep the amount of time the site is off air to an absolute minimum.”
“There’s never a good time to undertake this sort of work but once it is completed, it will mean better mobile services for local residents.“
Calls to Triple Zero from a Telstra mobile when the site is off air will be diverted to any working mobile network in the area.
