Pulse Media Group Pty Ltd Privacy Statement

At Pulse Media Group (“we”, “us”, or “our”), we value the communities that gather around our brands and take pride in delivering premium content worthy of your attention. 

It’s crucial for us to offer content that resonates with you, whether it’s the latest news, hit music, or in-depth conversations. To deliver more of what you desire, we need to understand you better. This involves, with your consent, leveraging the information you provide to ensure our products and services meet your expectations.

We recognise the significance of your personal information and the need to earn your trust by being transparent and honest about our practices. Our responsibility is to make sure you fully understand the type of information we collect, how we use it, and the measures we take to keep it secure. We take our commitment to your privacy very seriously.

Pulse platforms include but are not limited to websites, apps, digital portals, social media pages, broadcast services, mailing lists and data groups.

By using our platforms, you agree to the collection and use of information in accordance with this Privacy Policy.

Pulse Media Group Pty Ltd Privacy Policy

This Privacy Policy outlines how Pulse Media Group Pty Ltd and its related companies aim to address your privacy concerns, including:

• The types of information Pulse Media Group Pty Ltd collects.
• The entities with whom Pulse Media Group Pty Ltd shares your information.
• The ways Pulse Media Group Pty Ltd might use your information.
• The implications of interacting with any of Pulse Media Group Pty Ltd’s content providers, advertisers, or partners.
• Pulse Media Group Pty Ltd’s use of cookies and similar tracking technologies.
• How you can control the personal information Pulse Media Group Pty Ltd collects from you.
• How you can access and update your personal information or request its deletion.
• The procedure for any changes to this policy and how you will be informed.

If you have further questions about our privacy practices, please contact us by email at [email protected] or by mail at Pulse Media Group Pty Ltd, GPO 97, Hobart, Tasmania 7000.

What kinds of information does Pulse Media Group Pty Ltd collect?

We may collect information for various purposes to tailor and improve our services and inform our marketing efforts. We only collect personal information when it is necessary for a lawful purpose connected to our functions or activities.

The types of information we collect include:

• Personal information you provide during interactions with us or through third-party services (e.g., Facebook) when using or purchasing our products or services, subscribing or registering for our services, communicating with us, posting on discussion boards, commenting on our articles, providing feedback, or participating in surveys. These may include your name, email address, phone number, postcode, age, gender and any other contact/personal information you choose to provide.
• General location information (e.g., your address or device’s IP address) or more specific location information (e.g., precise location from your mobile GPS) when you use certain features of our services. Your mobile device may allow you to control or disable the use of location services in your device’s settings menu.
• Publicly available information (e.g., property information held by local councils).
• Aggregated information generated by our systems or third-party systems we use, which tracks traffic to and from our sites but does not personally identify you. This information may include the device, applications, or operating system you’re using, your IP address, and your geo-demographic information.
• Other information that does not personally identify you.

If you choose not to provide necessary personal information, it may affect the availability or functionality of our products or services to you.

We do not collect information from individuals under the age of 13 or special categories of personal information unless voluntarily provided by you.

Who does Pulse Media Group Pty Ltd share my information with?

Your information, including personal information, may be shared with:

• Related companies within the Pulse Media Group Pty Ltd network, governed by this privacy policy.
• Third-party service providers to help us manage and provide our services. Access to your personal information is limited to what is necessary for them to perform their tasks, and we ensure they adhere to this privacy policy.
• Third parties (such as advertisers and partners) for business purposes, including market analysis and advertising, using aggregated tracking information and other non-personally identifiable information.
• Third parties when required by law or with your prior authorisation.

How might Pulse Media Group Pty Ltd use my information?

We use the collected information to enhance our services, understand our users, inform our marketing, and support our advertisers. This includes using personal information for identity verification, processing transactions, providing requested products and services, marketing, fraud detection, and direct marketing purposes.

What happens if I interact with Pulse Media Group Pty Ltd’s content providers, advertisers, or partners?

Interacting with third parties through our services means your information may be subject to their privacy policies. We advise checking their privacy policies before providing personal information.

How does Pulse Media Group Pty Ltd use Cookies and similar tracking technologies?

Cookies and similar tools help us collect and store information about your service use. They enable us to understand your viewing habits and interests, which aids in delivering and optimising our services. The cookie information used may track traffic patterns, ad display frequency, and service usage without directly identifying you.

How can you control cookies and the cookie information we collect?

You can control cookies through your browser settings, including turning them off or deleting them from your hard drive. While cookies are not required for our websites, they may be necessary for future customisable areas. Disabling cookies may affect your browsing experience.

How can I control the personal information Pulse Media Group Pty Ltd collects from me?

You have options to opt-out or opt-in for certain data collection and use practices outside of what is outlined in this Privacy Policy. You can also access, modify, or cancel your registered accounts and manage your information and subscriptions through your user profile.

How safe is my information?

We prioritise your trust and safety by maintaining industry-standard security measures and having dedicated teams to protect your privacy and information. However, no service can guarantee complete security. If you suspect a security breach, please contact us immediately.

How can I find out what personal information Pulse Media Group Pty Ltd holds and request updates or deletion?

Your personal information is managed by us in Hobart, Tasmania. You have the right to access, update, or request the deletion of your personal information, unless required by law or for legitimate business purposes. We commit to deleting your information if you withdraw permission, except when we need to retain it for legal or business reasons.

Can Pulse Media Group Pty Ltd make changes to this policy?

We reserve the right to update this policy. Changes will be communicated through site announcements or direct notifications.

If you have any questions or concerns about this Privacy Policy, please contact us:

Pulse Media Group Pty Ltd

Email: [email protected]
Mailing Address: GPO Box 97, Hobart, Tas 7001

Effective 14 March 2024